Privacy Policy

Last updated: January 2025

1. Introduction

MoveToIreland.us ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Data Controller

MoveToIreland.us is the data controller responsible for your personal data. For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@movetoireland.us

Address: [Your Business Address]

Data Protection Officer: dpo@movetoireland.us

3. Information We Collect

3.1 Personal Data You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account (name, email address, password)
  • Complete your profile (phone number, location, preferences)
  • Submit quote requests or contact forms
  • Subscribe to our newsletter
  • Leave reviews or ratings
  • Participate in surveys or promotions
  • Communicate with our support team

3.2 Automatically Collected Data

When you access our platform, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent, click patterns, referral sources
  • Location Data: Approximate geographic location based on IP address
  • Cookies and Tracking Technologies: See our Cookie Policy below

3.3 Third-Party Data

We may receive information about you from third-party service providers, social media platforms (if you choose to connect your account), and publicly available sources to enhance our services.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for specific processing activities
  • Contract Performance: Processing is necessary to provide our services to you
  • Legal Obligation: We must process data to comply with legal requirements
  • Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights are not overridden

5. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: Create and manage your account, process requests, connect you with service providers
  • Communication: Send service updates, respond to inquiries, provide customer support
  • Personalization: Customize content and recommendations based on your preferences
  • Marketing: Send promotional materials (with your consent, which you can withdraw anytime)
  • Analytics: Analyze usage patterns to improve our platform and services
  • Security: Detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: Comply with legal obligations and enforce our terms

6. Data Sharing and Disclosure

We may share your information with:

6.1 Service Providers

When you request quotes or services, we share relevant information with the service providers you select. They are independent businesses responsible for their own data practices.

6.2 Third-Party Service Providers

We work with trusted third parties who help us operate our platform, including:

  • Cloud hosting providers (Supabase, AWS)
  • Payment processors (Stripe)
  • Email service providers
  • Analytics services
  • Customer support tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

6.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Privacy Shield certification (where applicable)

8. Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data under certain circumstances

Right to Restriction of Processing

Request limitation of how we use your data

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing based on legitimate interests or for direct marketing

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent

Right to Lodge a Complaint

File a complaint with your local data protection authority

To exercise any of these rights, please contact us at privacy@movetoireland.us or use our Data Request Form. We will respond to your request within 30 days.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary based on:

  • Account Data: Retained while your account is active and for 2 years after closure
  • Transaction Records: Retained for 7 years for tax and legal compliance
  • Marketing Data: Retained until you unsubscribe or withdraw consent
  • Analytics Data: Anonymized after 26 months

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through our Cookie Consent banner or in your browser settings.

Types of Cookies We Use:

  • Strictly Necessary: Essential for website functionality (cannot be disabled)
  • Functional: Remember your preferences and settings
  • Analytics: Help us understand how visitors use our site
  • Marketing: Track effectiveness of advertising campaigns

For more details, see our Cookie Policy.

12. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately, and we will delete it.

13. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

privacy@movetoireland.us

Data Protection Officer

dpo@movetoireland.us

Address

[Your Business Address]

Response Time

Within 30 days

16. Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority. You can find contact details for EU data protection authorities at:

European Data Protection Board

We Value Your Privacy

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